Privacy Policy

Strong Coaching & More LLC
Doing business as Strong Supplements & Nutrition and Team Strong Coaching

Effective Date: October 21, 2026

Strong Coaching & More LLC ("we," "us," or "our"), operating under the names Strong Supplements & Nutrition, Strong Coaching, and Team Strong Coaching, respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our websites, purchase products, inquire about coaching services, enroll in our programs, or communicate with us.

This policy applies to our retail and coaching operations, including goteamstrong.com, join.goteamstrong.com, and our associated online services.

1. Information We Collect

Depending on how you interact with our business, we may collect the following information.

Personal and Contact Information

Name, email address, phone number, and mailing or billing address
Information submitted through contact forms, consultation requests, and customer accounts
Communication preferences and SMS consent selections

Purchase and Transaction Information

Products purchased and order history
Payment and transaction details processed through our payment service providers
Shipping, billing, and customer service information

Coaching and Fitness Information

Clients enrolled in Strong Coaching programs may voluntarily provide additional information through our coaching application and intake forms, including:

Health and fitness goals
Exercise and nutrition history
Dietary preferences and restrictions
Relevant health conditions and medications
Body measurements, progress photographs, and fitness assessments
Other information necessary to provide individualized coaching services

Coaching clients enter into a separate coaching agreement addressing their participation in our programs.

Website and Technical Information

When you visit our websites, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and interactions with our websites.

2. How We Use Your Information

We use personal information to:

Process purchases, payments, returns, and customer orders
Provide customer support
Schedule and manage coaching consultations
Develop and deliver personalized coaching programs
Monitor client progress and communicate coaching updates
Send appointment confirmations, reminders, and scheduling notifications
Send promotional communications when you have provided the appropriate consent
Improve our websites, products, and services
Maintain business records and fulfill applicable legal obligations
Protect our business and customers against fraud, unauthorized activity, and misuse

We use information for business purposes consistent with this policy and applicable law.

3. Coaching Client Privacy

We recognize that clients may share personal and sensitive information as part of their coaching programs.

Access to private coaching records, intake forms, assessments, measurements, and progress photographs is restricted to authorized business personnel, including the owners responsible for delivering and administering coaching services.

We do not sell coaching clients' health information, measurements, or progress photographs, and we do not disclose this information to outside parties for their own marketing or promotional purposes.

Our coaching platforms may store or process client information as necessary to operate the services we use.

Client photographs, testimonials, or transformation results will not be published for promotional purposes without appropriate authorization.

4. SMS Communications and Consent

Strong Coaching & More LLC may offer text message communications through Team Strong Coaching and its associated business services.

Types of Messages

Depending on the consent you provide, SMS communications may include:

Appointment confirmations and reminders
Consultation scheduling and rescheduling information
Coaching-related service notifications
Follow-ups regarding requested coaching information
Promotional messages and coaching offers, when separately authorized

Consent

SMS participation is voluntary. When applicable, we provide separate consent options for appointment-related messages and promotional or marketing communications.

Consent to receive marketing text messages is not required as a condition of purchasing products, enrolling in services, or requesting a consultation.

Message Frequency and Charges

Message frequency varies depending on your interactions and selected communications. Message and data rates may apply.

Opting Out and Assistance

You may opt out of SMS communications at any time by replying STOP to a text message.

Reply HELP for assistance or contact us at info@goteamstrong.com.

Mobile Information Privacy

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be processed by authorized messaging platforms, telecommunications providers, and service providers solely as necessary to deliver and manage communications on our behalf.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Email Communications

We may send transactional emails related to purchases, appointments, account activity, and services.

We may also send promotional emails about our products, coaching programs, and special offers in accordance with applicable law and your communication preferences.

You may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us.

Unsubscribing from promotional emails does not necessarily prevent transactional or service-related messages.

6. Sharing and Disclosure of Information

We do not sell or rent customer or client personal information.

We use third-party technology and service providers to operate our business. These may include website hosting, e-commerce systems, payment processors, appointment scheduling software, coaching applications, communications platforms, and analytics services.

Such providers may process information as necessary to provide services on our behalf. We do not authorize them to use private coaching information or SMS consent data for their own independent marketing purposes.

Information may also be disclosed when required by law or reasonably necessary to protect the rights, safety, or security of our customers or business.

7. Payments and Financial Information

Payments may be processed through authorized third-party payment providers.

Payment information is handled through these systems in accordance with their applicable security practices and privacy policies.

We maintain transaction records as necessary for customer service, accounting, business administration, and legal compliance.

8. Cookies and Website Analytics

Our websites may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, and improve the visitor experience.

These technologies may include analytics and advertising measurement tools such as the Meta Pixel.

Such tools may collect information about website visits and interactions to help us understand website performance and measure advertising effectiveness.

You can manage or restrict cookies through your browser settings and any privacy controls made available on our websites. Certain website features may not function as intended if cookies are disabled.

9. Information Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.

Access to information is limited based on business responsibilities.

Although we take steps to protect information, no method of electronic storage or internet transmission can be guaranteed completely secure.

10. Information Retention

We retain personal information for as long as reasonably necessary to provide requested products or services, manage business operations, comply with legal obligations, resolve disputes, and maintain appropriate records.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable recordkeeping requirements.

11. Your Privacy Choices and Rights

You may contact us to:

Request information about personal data we maintain about you
Request corrections to inaccurate information
Request deletion of personal information, subject to applicable legal and business recordkeeping requirements
Withdraw applicable marketing consent
Update your communication preferences

We will review and respond to requests in accordance with applicable law.

To submit a privacy-related request, email info@goteamstrong.com.

12. Children's Privacy

Our websites and coaching services are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or legal authorization.

If we become aware that information has been collected inappropriately, we will take reasonable steps to address it.

13. Third-Party Websites and Services

Our websites may link to third-party websites, applications, or services.

We are not responsible for the privacy practices of independently operated third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

Updates will be posted on this page with a revised effective date.

15. Contact Information

For questions about this Privacy Policy or how we handle personal information, please contact:

Strong Coaching & More LLC
DBA Strong Supplements & Nutrition / Team Strong Coaching
San Antonio, Texas
Email: info@goteamstrong.com
Website: https://www.goteamstrong.com